Privacy Policy

Effective January 1, 2026

Artisan Henderson Concrete and Masonry, hendersonconcreteandmasonry.com, team@hendersonconcreteandmasonry.com

Who this policy covers

This privacy policy explains what Artisan Henderson Concrete and Masonry collects when you visit our website, call us or ask for an estimate, and what we do with it. We're a masonry contractor in Henderson, NV, and this site exists so homeowners can learn about our work and reach us.

It applies to every page on the site, from the home page to our service and city pages. If you want to know more about who we are, see our About page.

What information we collect

We only collect what we need to answer you and quote your job. That comes from three places:

Forms. When you fill out our estimate or contact form, we receive what you type in, usually your name, phone number, email, address and a description of the work you want done. Our form is run by an outside form service, which stores your answers so they can be passed to us.

Phone calls, texts and email. If you call us at (702) 832-0706 or write to us, we keep your contact details and notes about your project so we can follow up and schedule an estimate.

Analytics and cookies. Like most websites, ours may use cookies, which are small files your browser saves, along with basic analytics tools. These can record things like which pages you visited, how long you stayed, the kind of device and browser you used and roughly where you're browsing from. This information isn't tied to your name unless you also send us a form.

How we use your information

We use what you send us to reply to your request, set up and carry out an estimate, do the work you hire us for, send invoices and stay in touch about your job. We use analytics information to see which pages people find useful so we can keep the site clear and working properly.

We don't sell your personal information, and we don't rent or trade it to anyone for their own marketing. We share it only with the services that help us run the business, such as our form, email and phone providers, or when the law requires it.

How long we keep it

We keep your information as long as we need it to answer you, finish your project and stand behind our work. Records from a job we complete, such as invoices and project notes, are usually kept longer because we need them for taxes, warranty questions and our own business records.

If you reached out but never hired us, we keep your details only as long as they're useful for following up, and you can ask us to delete them at any time. Cookies stay in your browser until they expire or you clear them.

Your choices and rights

You can ask us what information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep something for legal, tax or warranty reasons, and if so we'll tell you what and why.

You can also block or clear cookies in your browser settings. The site will still work, though some features may not behave the same way.

If you don't want to hear from us again, just say so when we call or write, and we'll stop.

How we protect your information

We keep your details limited to the people and services who need them to handle your job, and we use reputable providers to store and send them. No website or email system is perfectly secure, so please don't send us sensitive information like bank or card numbers through the contact form.

Children's privacy

This site is meant for adults arranging work on their homes. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Questions or concerns about your privacy

If you have a question about this policy or want to make a request about your information, reach us through our Contact page or call (702) 832-0706. We respond within 1 business day.

We may update this policy as our site or the services we use change. When we do, the new version will be posted on this page.