Terms and Conditions

Effective January 1, 2026

Artisan Henderson Concrete and Masonry, hendersonconcreteandmasonry.com, team@hendersonconcreteandmasonry.com

Accepting these terms

These terms apply when you use this website or ask Artisan Henderson Concrete and Masonry for an estimate or for work on your property. By using the site or booking work with us, you agree to them. If you don't agree, please don't use the site.

Your written estimate or contract for a specific job may add terms or change some of these. If the two conflict, the written agreement for your job controls.

What we do

We're a masonry contractor in Henderson, NV, and we also do concrete work for homeowners in Henderson and the cities around it. You can see the services we offer on our home page and read more about our crew on our About page.

The service descriptions on this site are general. Every house is different, so the scope of your job is set by your written estimate or contract, not by a page on this site. We may decline a job for any lawful reason, such as when the work is outside what we do or the site isn't safe to work on.

Estimates and pricing

We give free on-site estimates, and asking for one doesn't commit you to anything. Your estimate is based on what we can see and measure at the visit, so it covers the work and materials it lists and nothing more.

Masonry and concrete jobs sometimes turn up conditions nobody could see beforehand, like damaged footings, hidden water damage or buried utilities. If that happens, we'll stop, explain what we found and get your approval in writing before doing extra work or charging more for it.

An estimate is good for the period written on it. After that, material and labor costs may have changed, so we may need to update the price before we schedule the work.

Scheduling, weather and cancellation

We'll agree on a start date with you, but dates can move because of weather, material delivery, inspections or permit timing. Concrete and mortar need the right conditions to set properly, so we'll reschedule rather than pour or lay in weather that would hurt the work.

If you need to cancel or reschedule, call us at (702) 832-0706 as early as you can. If you cancel after we've ordered custom or special-order materials or started work, you'll owe for those materials and any work already done, as your written agreement sets out.

Payment

Payment amounts, any deposit and due dates are listed in your written estimate or contract. Unless that agreement says otherwise, the balance is due when the work is done.

If a payment is late, we may pause work until it's paid. You're responsible for reasonable costs of collecting an overdue balance, to the extent Nevada law allows.

Warranties and website information

Any warranty on our work is the one written into your contract, and it covers only what that contract says. Products and materials we install carry their makers' own warranties, which we'll pass along to you where we can.

Everything on this website is general information, offered as is. We work to keep it accurate, but we don't promise it's complete or current, and it isn't a substitute for an on-site look at your property. Natural movement of soil, normal hairline cracking in concrete and wear from use, weather or poor drainage outside our work are not defects in our work.

Limits on our liability

To the fullest extent Nevada law allows, we aren't liable for indirect, incidental or consequential damages, such as lost use of your property or lost income, from your use of this website or from our services.

If we are found liable for anything related to a job, our total liability is limited to the amount you paid us for that job. Nothing in these terms limits liability that the law doesn't allow us to limit.

Resolving disagreements

If you're unhappy with something, call us first, because most problems get settled fastest by talking them through at the job. We'll come back out, look at it with you and try to make it right.

If we can't settle it that way, these terms and any job agreement are governed by the laws of the State of Nevada. Any legal action will be brought in the state or federal courts serving Clark County, Nevada.

Changes to these terms

We may update these terms from time to time, and the version posted on this page is the one in effect. Changes don't affect a written agreement you've already signed with us unless we both agree to it.

Questions about these terms

If anything here isn't clear, call us at (702) 832-0706 or reach us through our Contact page, and we'll walk you through it.